Frequently Asked Questions
You've got questions? We've got answers...
Due to the coronovirus pandemic, I Sew with Joy has suspended all returns until further notice. In order to protect our staff, all sales on merchandise including fabric, masks and sewing supplies are considered final.
Please inspect your order upon arrival and contact us immediately if you find anything defective us so we can make it right.
What if I need to cancel or change my class?
Sewing kits are mailed to registered participants 2-weeks prior to the start of the class. Because we will be receiving the package before class, the following policies apply:
No refunds will be offered after the class begins.
If you wish to cancel BEFORE the class begins, you have 2 options:
Notify us immediately to register for a future class or
Receive 50% of your payment. You can keep the sewing kit. No returns of the sewing kit will be accepted.
What is your Registration Policy?
By purchasing any of our Learning to Sew or arts and crafts classes, you are:
Indicating that you have a full size sewing machine or will have one by the time the start date of the course.
Commiting to taking the class in its entirety.
Confirming that you have read all event details provided on our website.
How can we contact you for immediate help or support?
If you have any questions, issues or wish to get a refund, contact firstname.lastname@example.org.
If you cannot attend the class you have registered for due to an emergency, please contact us immediately.